Questions and Answers
What makes Elementa different from a washable rug?
Washable rugs are built to go in the machine which usually means they feel like one. Elementa is built to resist spills in the first place, with a look and feel of a real rug.
Is Elementa soft?
Yes. High-performance fiber has come a long way. Elementa is comfortable underfoot and doesn’t feel synthetic or stiff.
Can I use Elementa outdoors?
No, Elementa is designed for indoor use only.
Do you recommend a rug pad?
Yes. A rug pad extends the life of the rug, adds cushion, and keeps things in place.
Will Elementa shed?
No. You’re good.
What if something snags or pulls?
Don’t pull it, instead trim any snags with scissors. Pulling can loosen the weave. If something looks off, reach out and we’ll help you sort it out.
Are your rugs safe for kids and pets?
Yes. Both Elementa and Estate are certified to OEKO-TEX® STANDARD 100 - an independent textile safety standard that tests every component against strict limits for over 1,000 harmful substances. The stuff you don't want on the floor where they spend time. More on the
What's the difference between Elementa and Estate?
Elementa is built for high-traffic rooms with spill-resistant performance fiber that handles daily life. Estate is a wool and nylon blend for the rooms you want to slow down in. Different rooms, different rugs.
Why is Estate a blend and not pure wool?
Because blended is better for real life. New Zealand wool gives Estate its warmth and texture. The nylon reduces shedding, adds durability, and helps colors stay vibrant longer. You get the feel of wool with better performance.
Will Estate shed?
A little, at first. Slight shedding is normal for new wool rugs and will diminish over time. Vacuum regularly with suction only and no beater bars.
Is Estate spill-resistant?
It handles everyday life, but it’s not a performance rug. Blot spills promptly and use a wool-safe detergent for spot cleaning. For high-traffic or spill-prone rooms, Elementa is the better fit.
What if something snags or pulls?
Trim it, don’t pull it. Pulling can loosen the weave. If something looks off, reach out and we’ll help.
What if a stain doesn’t come out?
Our rugs are well-made, but they’re not bulletproof. For anything stubborn, do not scrub, just contact us and we’ll walk you through the best way to handle it.
Can I use Estate in a high-traffic area?
We’d steer you toward Elementa for that. Estate is best in bedrooms, home offices, and family rooms.
Do you recommend a rug pad?
Yes, especially on hard floors. It protects the rug and keeps it in place.
Are your rugs safe for kids and pets?
Yes. Both Elementa and Estate are certified to OEKO-TEX® STANDARD 100 - an independent textile safety standard that tests every component against strict limits for over 1,000 harmful substances. The stuff you don't want on the floor where they spend time. More on the Materials page.